In 1995 at the behest of some people, who are now members of society ML ELETTROMEDICALI SRL, has developed the conviction to create a commercial center that cared for the distribution of electromedical equipment for physiotherapy and electrostimulation device for sport and aesthetic treatment through health shop, orthopedics, Pharmacies and specialist retailers. This idea, which resulted in the birth of MEDICALINE first, and ML ELETTROMEDICALI SRL later, has been developed thanks to the experience and skills that current members had materialized in previous work experience, now becoming a commercial reality that covers the entire national territory.
Products and services
The main activity of ML ELETTROMEDICALI SRL is the resale of medical equipment, and related accessories and consumables. Since 2005 the business has been joined by the design and production of medical equipment for physiotherapy and then placed on the market with its own name. The sale of these products, in line with the business philosophy that has always marked ML ELETTROMEDICALI SRL was supported by a range of services extremely important for customers and therefore the strategy for the same company:
a) accurate and detailed pre-service, allowing customers to choose the right product to the needs rehabilitation, functional recovery, etc. ...
b) technical / training assistance for retailer to know and use the products.
c) technical / commercial post-sales customer assistance where specifically requested by the customer, interfacing directly with the final buyer's in order to ensure proper product selection and safe use of the same by the final purchaser.
d) Assistance with a tester for the annual monitoring of the medical devices safety.
e) Designing medical devices for third parties.
f) Technical assistance on electrical devices.
The market (MISSION)
The customer base of the ML ELETTROMEDICALI SRL is represented by specialized traders operating in the field of physiotherapy, functional rehabilitation and athletic and aesthetic training, with predisposition to a professional sales to the user in order to offer a product with elevate content, technical applications and high performance. To better support the retailer, the company provides on technical and business training to better prepare to meet the needs of each user.
ML ELETTROMEDICALI SRL traditional traders closer to this reality are the medical equipment for physiotherapy seller, the healthcare, orthopedics, pharmacies and / or specialized resellers.
SAFETY MANAGEMENT PRODUCTS (QUALITY)
Products made by ML Elettromedicali Srl are classified by Dir.93/42/CEE implemented in Italy with Legislative Decree 46/97, as medical devices class I, IIA or IIB.
For this reason, the Security appears to be of prime importance for production processes and business activities. The aim is to determine Quality Management Procedures, Instructions and manufacturing requirements to ensure product safety through:
- Standardization Activities
- Standards of behavioral Staff
- Control and monitoring of production processes
Management systems refer to the Quality standards (ISO 9001:2000), whose core principle is continuous improvement of ML Elettromedicali Srl organization.
Management System based on UNI EN ISO 13485:2004 is aimed to maintain the effectiveness of the Quality Management System in order to maintain levels of product safety.
Continuous improvement applied to the entire organization with ISO 9001:2000 is intended to increase customer satisfaction over time. Maintaining effectiveness by UNI EN ISO 13485:2004 is intended to maintain and improve the level of product safety.
The company has always developed its business around the needs of the customer to be present in organizing training courses for the use of medical devices and products sale, ensuring availability, reliability and speed in delivery is that pre and post sales assistance.